Privacy Policy
Effective Date: 13 September 2025
About Us
DBug Pest Management ("we", "our", "us") is committed to protecting your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
1. What Data We Collect
- Name, phone number, email, and service address
- Details about your pest control request (property type, pest problem)
- Payment details for invoicing
2. How We Use Your Data
- Arrange and deliver pest control services
- Send appointment confirmations, reminders, and invoices
- Follow up after service for quality and warranty purposes
- Improve our customer service
3. How We Share Your Data
We do not sell your data. We may share it only with:
- Our staff or technicians to perform the service
- Third-party partners (e.g. payment processor) if necessary
- Authorities, if required by law
4. Your Rights
Under Malaysia PDPA 2010, you may:
- Request a copy of the data we hold about you
- Request corrections to your data
- Withdraw your consent (may affect service delivery)
To exercise these rights, please contact us using the details below.
5. Data Protection
We take reasonable steps to keep your data safe and keep it only as long as needed for business or legal reasons.
Contact
DBug Pest Management
📞 Phone: +60148582928
📧 Email: carline@dbugpeat.com.my
🌐 Website: www.dbugpest.com.my
PDPA Notice:
By contacting us, you consent to DBug Pest Management collecting and using your personal data to arrange and provide pest control services in line with the Malaysia PDPA 2010.
By contacting us, you consent to DBug Pest Management collecting and using your personal data to arrange and provide pest control services in line with the Malaysia PDPA 2010.